Everything you need to know about Kruse before hitting the road.
Got Questions?
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General Questions
What is Kruse?
Kruse is a location-based storytelling app that plays audio stories as you drive through Aotearoa New Zealand.
How does Kruse work?
Simply download the app, enable location services, and drive! Kruse will automatically play relevant stories based on your location.
Do I need an internet connection?
No! You can download stories in advance and use Kruse offline.
App Functionality
What devices are compatible with Kruse?
Device Compatibility:
iOS (13.0 and above), Android (version 5.0 and above)
Storage Requirements:
Minimum 3GB required for offline story downloads
GPS Access:
Required for real-time location tracking
Optional:
Bluetooth connectivity for seamless car audio experience
Does Kruse work with Bluetooth?
Yes, you can connect Kruse to your car’s Bluetooth for an immersive audio experience.
Will Kruse drain my phone’s battery?
The app is optimised for battery efficiency, but we recommend using a car charger for longer trips.
Subscription & Pricing
Is Kruse free to use?
Kruse offers a free trial with limited stories. To unlock full access, you can choose a paid plan.
What’s included in the premium version?
The premium version includes unlimited stories, offline access, and exclusive premium content.
Can I cancel my subscription anytime?
Yes, you can manage your subscription through the App Store or Google Play at any time.
Troubleshooting & Support?
I’m not hearing any stories, what should I do?
Make sure location services are enabled, your volume is up, and you have downloaded the necessary story packs.
How can I contact support?
You can reach us at admin@krusenz.com or visit our Help Center in the app.
We’re all about the journey
Whether you’re a traveller, a local, or a history enthusiast, Kruse is here to transform the way you explore Aotearoa New Zealand. Download the app today and experience the magic of storytelling on the road.
